Specific Areas of Expertise
(click headings below to view)- Governance
We have extensive experience in defining Governance arrangements in multiple industries and have provided assessments in both the private and the public sectors. Our work can assist you with managing and directing your team and your organisation towards achieving organisational objectives.
At its heart is the definition of decision making rights. Its associated elements can include value delivery, management of risk, optimisation of resources, strategic and business process alignment, sustainability and the management of performance.
Our capability encompasses all major management standards including ITIL, CoBIT and CMMI.
- Strategy Development
Our Strategy Development focuses on helping clients: develop strategies that deliver measurable business outcomes; mitigate and/or exploit changes in industry structure; standardise, virtualise and secure their infrastructures and applications; improve worker productivity; and implement new applications that leverage the potential of services-oriented architecture (SOA), Software as a Service (SaaS), Agile approaches and other new technologies and techniques.
We bring together the entire business-IT picture – from the upfront strategy to optimization of the underlying infrastructure and applications – necessary to deliver transformational results that improve our clients’ business performance and competitiveness. Working with large and SME organisations, we improve their ability to highlight and resolve inefficiency within business processes and IT strategies; maximise the return of their investment (ROI); improve quality and exploit market opportunities.
- Enterprise Architecture
Our Enterprise Architecture capability focuses on implementing practical architectures that allow organisations to achieve opportunities and benefits as quickly as possible. Great architectures not only create tangible business outcomes (such as lower upfront and ongoing costs) but also create less tangible but all important outcomes such as adaptability, by avoiding vendor lock-in and creating opportunities for future incremental and large-step architectural shifts.
Whether the required outcomes are the documentation of current state or defining paths to a future one, we have a range of services that leverage from our own approaches and the recognised standards such as TOGAF, ITIL and CoBIT. We offer independent and objective advice, support and leadership, with our independence from both vendors and product providers ensuring our interests rest entirely with those of our client.
- Business Process Management
We provide Business Process Management (BPM) solutions that assist you to catalogue, define, rethink and redesign how your organization meets or will meet its strategic objectives. We emphasize innovation, agility, flexibility, reliability, quality, and cost control by re-engineering business methods and supporting processes using state-of-the-art BPR tools and methodologies.
We have particular expertise in assisting with large systems implementations with complex process change requirements, and strong capabilities in organisation design, project governance and quality management. Our services include Business Process Re-engineering (BPR) and Process Design, Business Modeling, Business Process Transformation (BPT), Business Process Management (BPM), Organisation Design and Change Management.
- Technical Consulting
Our experienced Technical Consultants and Architects provide operational and project based services to support any changes, improvements and assessments to your technical environment.
We offer independent and objective advice, support and leadership, with our independence from both vendors and product providers ensuring our interests rest entirely with those of our client.
- Strategic Sourcing
Strategic Sourcing is an organised and collaborative approach to leveraging targeted spend across locations with select suppliers that are best suited to create value in the customer-supplier relationship.
Information Professionals have expertise in assisting organisations to lower costs in all categories of spend in both the private and public sectors. We can assess your current environment to identify ways to reduce operational spend and accelerate the realization of organisational objectives.Our services include conducting detailed spend analysis, market analysis, developing category strategies, supplier selection, supplier relationship management, contract management, negotiation and change management.
- Business Analysis
We have particular expertise in assisting with large systems implementations with complex change requirements, and strong capabilities in project governance, process and quality. Our services include: business case development, diagnostic & feasibility studies, business process modelling and redesign, system/business analysis, policy & procedure development, spend analysis, stakeholder analysis, UAT planning, quality & performance.
Our capability encompasses all major project management and process modelling methodologies including SIX SIGMA, PMBoK, PRINCE2, MSP, SSADM, UML, IDEF and RUP
- Change and Transition Management
We provide Change and Transition Management solutions that assist your organisation to make the shifts necessary to move forward. Our capability encompasses all major project management and analytical methodologies integrating them with various change and communication strategies and techniques.
We have particular expertise in large technology enabled change initiatives with complex shifts across business models, business processes, roles, objectives and accountabilities. Our services include Stakeholder Analysis, Communication & Transition Planning, Change Readiness, People Management, Organisation Design and Impact.

